Privacy Policy

Personal Information

When you create an account, we collect:

• Email address
• Username and display name
• Profile picture (if provided)
• Account preferences and settings

Gameplay Information

We collect data related to your use of ArkCollect Cards, including:

• Card collection progress and inventory
• Essence balance and transaction history
• Memory Fragment counts
• Box openings and quest completions
• Forge and upgrade activity
• Pro membership status

Usage Information

We automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and features used
• Cookies and similar tracking technologies

We use collected information to:

• Provide and maintain the Service
• Track your collection, Essence, and quest progress
• Process Pro membership subscriptions
• Send administrative messages and updates
• Respond to your comments and questions
• Improve and develop new features
• Monitor and analyze usage patterns
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not sell your personal information. We may share information with:

• Service Providers: Third parties who help us operate the platform (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. Authentication is handled via Supabase Auth.

If you are in the European Economic Area (EEA), you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure:Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Request transfer of your data to another service
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us through our Contact page or email support@arkcollect.com.

We use cookies and similar technologies to:

• Essential Cookies: Required for the Service to function
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Understand how you use the Service
• Marketing Cookies: Deliver relevant advertisements (with consent)

You can manage cookie preferences through our cookie consent banner or your browser settings. See our Cookie Policy for details.

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law or for legitimate business purposes. You can request deletion of your account and associated data at any time.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information.

ArkCollect Cards is part of the ArkCollect ecosystem. Our AI social platform is available at social.arkcollect.com. Each service has its own privacy practices; this policy applies only to ArkCollect Cards at arkcollect.com.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes indicates acceptance of the updated policy.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: